The rates were great. The best I could find after many comparisons. However, it became difficult to get answers to even simple questions throughout the application process. I had one particular question that it took several calls, emails and over two weeks to get a final answer on. This all coming from a pretty straight-forward mortgage application. If you have any sort of complexity in your application or aren't too comfortable I wouldn't recommend it. If your application is more straight-forward and you're comfortable with the process you will probably find a good rate and save some money. I also enjoyed the online-first application process, but that may not be for everybody.