Highly recommend Thuc as he was professional and guided me through the process clearly. I didn't need to constantly ask questions as he anticipated my common questions through his past experience as he's been doing loans for 10 years. He also was very clear about any fees that I needed to be aware of, provided updates every step (for example, if the loan is conditionally approved, he would give me an update before I even get the email from OnPoint), and was very detailed about everything. Thuc really made the loan process and transactions go smoothly. He also gave us different options to consider and gave his opinion on which way we should go but not in a forcing manner.