Quicken Loans is good for a refinance, but definitely NOT for a new home purchase. We submitted literally 200 documents for their underwriters, with a turn around time of 1 to 3 business days between each document submission. The only reason we were able to close near the 30 day mark was due to near endless communication with 5 different customer service reps. They are all over the country, also, so you run into the risk of not being able to get in contact because east coast operations had already closed for business. Use your realtor to go with a local lender, Quicken will not allow you to close on time and with your sanity intact. We did end up with a good loan, but it wasn't worth it, unless you have 3 months to spend in escrow.