Working with Wells Fargo was an easy choice because as a large national institution, Wells Fargo was able to offer terms that smaller lenders could not such as an interest lock-rate, which we really needed in this market. Aileen Miles was wonderful to work with. She is professional and very knowledgeable. Financial terms and documents can be overwhelming. She always responded promptly to our questions, and her years of experience was apparent in her ability to break down complicated terms and to go line-by-line with us very efficiently. Neil Celis, as the loan processor, was extremely communicative and provided routine check-ins and follows up so we always knew where we were in the financing process. Aileen and Neil's communications gave us confidence that we would have a smooth transaction, and we did!