We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
Charles Jung at Key Bank helped us get a great rate and then provided various options when our new home construction was delayed. Charles truly cares about the best interest of his clients and I would recommend him to anyone looking to get a mortgage!
We worked with Charles Jung at Key Bank, who was friendly, competent, professional, responsive, and did an absolutely amazing job with our mortgage. He is the best!
Charles played an amazing in my purchase process. He is very knowledgeable. I sincerely appreciate his honest opinion whenever I reached out to him. Extremely prompt and acted right away whenever needed. Highly recommended. He has my full trust.