Herb is amazing!! Where do I begin:
* They helped close a loan in 2-3 weeks! (Again, this also had to do with providing all the requested documentation on time). For bigger banks, this typically takes a lot longer.
* Herb (the loan officer) provided exceptional customer service, usually replying within minutes to my inquiries. This kind of customer service is unheard of.
* The online web portal was very easy to use (it made it very easy to supply all the documentation that was necessary for applying for a loan)
* The office is in a nice convenient area (downtown Seattle)
* With the type of loan I went with, the closing costs came out to be competitively lower than usual.
* The personalized loan summary/report you get as part of shopping for a loan is amazing. They provide you with an amortization schedule with graphs so you can plan out your mortgage payments accordingly.
After my experience with Cornerstone, I don't think I'd ever do business with trying to get a loan from a bigger bank.