Kristine's Reviews
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
Thank you for the feedback. We value and respect our clients and work hard to meet their needs. Timelines are of the essence in this industry, whether it is an incredibly quick closing or a lengthy one, we always do our best to get any necessary paperwork efficiently and in a timely manner. Often times further information is required and additional explanation needed. We appreciate your response and will take this into account in the future. Hope you are enjoying your new home.
Seattle, WA
$257,750 • 1st Time Buyer
Thank you for taking the time to complete a review for us. We do apologize for the miscommunication on our part. We understand it caused frustration and wish we could have reversed the circumstances. Our relationships with our clients are incredibly important to us, and we regret we did not satisfy this client to our fullest potential. We did our very best to correct the situation and still close on the jumbo purchase in less than 30 days, which can be very difficult to accomplish given the current market. We hope the client is enjoying their new home.
Seattle, WA
$249,000 • 1st Time Buyer
My team and I greatly appreciate the feedback. We strive to make the closing process as smooth as possible and limit the amount of documentation required. At times, even though we do try and limit the paperwork, due to industry changes and guidelines we are required to document excessive deposits whether related to the cash needed for the closing or not. We successfully closed this transaction in 20 days where another lender was unable. We wish this client all the best in his new home and value his business very much.
Renton, WA
$255,000 • 1st Time Buyer