We submitted a mortgage application to Caliber with Lisa and one other agent with a northwest based bank. By the time the other agent even acknowledged receipt of the application, Lisa had given us approval letters in two different amounts, a worksheet so we knew all of our scenarios and what to expect with the final monthly payments (no surprises) and spent nearly and hour on the phone with us at 8:30 at night fully explaining the lending process.
Lisa cares about the process each individual client is going through. She was watching our house on Redfin and was the first to let us know about a price increase after we had submitted an offer.
With the competitive market, you realize how important it is to have good people on your side – you need your financing to come through in the 30 days and all of the pieces to fall into place for that to happen. From finding us an appraiser, to contacting us quickly with underwriter requests, to alerting us when interests rates were good, Lisa was in constant contact. Beyond having 100 percent confidence in her, more than once we felt grateful that we had gone with her knowing that if we hadn't the process could have been jeopardized or delayed. We would highly recommend Lisa for all aspects of the lending process.