“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
Taking out a mortgage is one of the most significant financial decision that most will face in their lifetime. We take great pride in providing the highest level of customer service and strive for superior results. I am honored to have the opportunity to help my customers with the analysis, execution and management of their home loan.
Caliber Home Loans, Inc.| NMLS-15622
Equal Housing Opportunity Lender
www.nmlsconsumeraccess.org Caliber cannot accept mortgage loan applications or inquiries for properties located in New York through this sit
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
4.5
Matt, James and the Caliber team were quick with communicating and always checked in to make sure I had all the information I needed and answer any questions I had. They were able to offer competitive rates given the interest rates and were able to match some other incentives from other lenders, which made them a compelling lender to go with.
Good customer service in an environment where the title companies no longer want to provide that to customers. Unbiased knowledge about the process. Willing to give time in communication over details and processes.
Show More
Buyer Closed Sep '21 Mukilteo, WA
$375,000
5.0
Caliber Home Loans was excellent throughout the entire process. They communicated with me the entire time. Very easy to use their tool to upload documents. Great experience!
Caliber Home Loans was a great lender to work with and professional every step of the way. James Reese with Team Allen guided us through the home loan mortgage process and made sure we had everything we needed. Cannot thank him and the rest of the team enough for their hard work.
Everyone at Caliber that we spoke to was incredibly nice, it feels like a solid team to have on your side and it is helpful when you have so many questions as a first time homebuyer!
Show More
Buyer Closed Aug '20 Bellingham, WA
$319,500 • 1st Time Buyer
4.5
Matt Allen and team at Caliber Home Loans were incredibly professional: customer-focused, responsive, and proactive. I would say the only thing that could be improved would be proactively explaining their process upfront: it was confusing knowing who we were working with throughout the process. One minute we'd be working with Matt, another Ashley, and other James. If they would have explained that there were going to be these hand-offs to various Caliber people in advance it would have been a more seamless experience. We were really impressed with Caliber's automated intact process and their tool for analyzing different product scenarios. Both made the pre-approval process and scenario planning effortless. These were critical to our decision-making process. Thanks Caliber Home Loans!
We got an awesome interest rate with Caliber. Matt's team is professional, and always ready to answer questions. Sometimes it was a little bit confusing that there were a lot of different people contacting us, but other than that things went smoothly.
Loan processing time was one of the fastest I ever saw - from reaching out to Matt to completion of underwriting it took just 8 business days. One area where Caliber can fine tune is in the communication of loan cost breakdown. Maybe it is the same for all mortgages, but it took me a while to fully understand the breakdown. Even with this I will recommend Caliber to my friends and family.
We worked with James R. and he was great and personable and knowledgeable. Great part of the team.
Show More
Buyer Closed Feb '20 Lynnwood, WA
$444,000
3.5
Caliber home loans was an amazing experience overall. They were able to provide the lower fees, and were able to beat out other lenders. They offer different payment methods as well such as biweekly and monthly at no additional cost. I would give Caliber Home loan a 10/10 but when they sent my acceptance letter to my wife and I they also sent it to a random person that we did not know. They did fully disclose they emailed our acceptance letter to the wrong person once that person emailed me letting me know they received my wife and I's acceptance letter. Once the county released what the taxes would be on the home, our mortgage insurance was more than double because it was higher than expected, but Caliber Home assisted us to get our mortgage insurance back to the original price to help lower the monthly payment.
I can't say enough about Caliber and what a great experience we had working with them on our home purchase. James was amazing and always took the time to talk thoroughly through our financing options. I highly recommend this company for financing needs. Thank you Caliber for making this purchase happen!!
Matt was so awesome! He really made sure we did everything we could to make sure I closed on time and stayed within my financial needs. He also made sure I was really comfortable and understood every step. Great experience! Thanks!
Matt's team couldn't have been more helpful and attentive. Caliber is rated number one for a reason. We recommend Matt's team along with Redfin to everyone we know looking to purchase a home.
Matthew and James were wonderful to work with. They were super speedy getting our paperwork processed and answered all of my questions in a timely manner. They pulled off a small miracle in getting our home closed in under 3 weeks. Couldn't have asked for a better experience! Thanks!
Matt and his team was fantastic! They kept me updated about everything and answered any questions I had- which were a lot since this is our first home experience.
A very solid team. We could not ask for a better service from them. Everyone in Matt Allen's team is very knowledgeable and on top of things to ensure we can close on time. They are also super supportive along our journey of homeownership.
We can't say enough good things about Matt Allen and his team at Caliber Home Loans. The team was always available to answer our questions and assist us in the approval process for our home loan. We really appreciated their knowledge and expertise as we navigated buying our first home.
Matt Allen and team are amazing. They took our complicated situation (cross country re-location, new jobs for both of us, and a sale of an existing house) and handled the purchase of our new dream house with ease. Shannon, on Matt's team, got us pre-approved in under 48 hours, which enabled us to put in a strong offer on our house. We were able to move the closing date up and closed in under 30 days. In fact, from the first email to Matt and team to the closing of our house was around 30 days! The speed and level of professionalism displayed by everyone on the team is leaps beyond anyone else. We’ve worked with other lenders in the past on both purchases and refinances. Matt and his team have blown everyone else out of the water; not only were they the fastest and easiest to work with, this was the most painless process for us given our move and sale in NY. Everyone on his team has been a pleasure to work with and they all kept in constant contact on the status of our loan application and what would happen next. Thank you all so much!
Matthew has a great team. Worked directly with James most of the time. They were very fast and we were able to close in about 28 days. Super convenient, we did everything online or over phone. Personalized service. I recommend their services if you are looking for someone that will help you close fast with no headaches.
Matt's team was super helpful to us through out the process. They was helping us though each step explaining it in detail and answering all our questions. I would surely recommend Matt and his team to everyone.