A little bit about Mike
The Mortgage Industry is a natural fit for Mike’s personality, talents and passions. He loves solving problems and serving others in his community, church and home. Mike is known for his drive for excellence, while not perfect he does not rest until the job is complete and all parties have been satisfied. This type of work ethic has awarded him many accolades including Top Producer 9 years running within his company and ranked among the top loan originators in the nation.
Mike's Reviews
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
While we pride ourselves on working hard for our clients, it is possible to make a mistake. In this case the borrower had more funds available from the seller than needed to cover the closing costs. Because the loan process was over 6 months, the closing date was not certain, and by the time we had a known date the costs had dropped due to a late month closing vs an early month closing. We did present the borrower with the option to use the additional funds to buy down the interest rate but the closing date would have to be extended 3 days due to federal guidelines. The borrower chose to close as scheduled and forfeit the funds and the option to have a lower rate. We take responsibility for not identifying the excess funds late in the process, but we did do all we could to attempt to cure the unintended mistake.