While his company claims to help military members, their interest rates are much higher than most other lenders in the area. Also, when there was a miscommunication between myself and Caitlin George, I was told the was going to be "like my mother" with all of my finances, and I was treated in a very condecending manner. Furthermore, they have so many customers that I was often lost amongst many, and while dealing with Scott, I had to resubmit several forms multilple times, and it often took weeks for him to reply to my emails, if he did at all. In the end, we ended up choosing a new lender, with a .75% lower interest rate, with much better customer service. Very disappointed in this lending team.