It was a great experience working with Tatiana. She offered us the best rates and she came highly recommended. And after working with her I can see why. Once we decided to go with her, she pretty much took over and drove the whole thing until loan approval. We largely just provided the information and documentation that were required. All normally expected docs, US Bank was pretty reasonable.
Tatiana, was readily accessible by email and even when she was on vacation, she checked-in to make sure things stayed on track.
End result: our application process was smooth, no hiccups, the loan was approved 2 weeks before closing and we easily closed on time. Tatiana clearly and carefully explained upfront all expenses and the final costs were lower than her estimates.