Our interaction started out great as they were able to get us a great rate and was very quick to respond at the beginning. Then things started to slip through the cracks.. the communication between departments wasn’t good so I was left to find legal documents on the internet. I had to have my documents notarized two separate times as they didn’t provide me what they needed to begin with nor the instructions on how they needed me to complete it. This created duplicate work and expenses on my end and almost a delay in the closing process. I’m sure this was a fluke event but I was not impressed with their level of communication.