We had a great experience with Quicken Loans. We submitted our info on Rocket Mortgage on a whim to see what the numbers would look like but ended up sticking with Rocket/Quicken once we found that they were much more responsive and easier to work with than our credit union. All the financial aspects of the offers were comparable, so it made sense to go with the company that was easier to work with. The seller's agent was apparently really impressed that Quicken reached out to them right after we submitted our offer to ensure them that if they had any questions, Quicken was available with answers; honestly, our buyer's agent thinks that this made our offer even more attractive than our competition's--an edge up helps in this hot market! I also like that even though they quickly sold our mortgage (apparently a common practice--we were unaware of this before buying our first home), we can still use the Rocket Mortgage App to make our payments. It is nice not to have to switch to a new platform.