Jon, Michelle, and the entire team at Primary Residential Mortgage provide excellent service. When working with our first lender became a nightmare, Jon came to our rescue. He was able to process our loan in less than three weeks, which was truly remarkable. We were never in the dark about where we stood in the process, since Jon and his staff kept in constant communication with us. Jon stepped in when my husband and I, the seller, and the agents involved were all in a stressful situation. He made the loan application and approval process stress free and simple. I wish all lenders were as prompt, professional, and courteous as Jon.