Mike was great to work with, unfortunately at some point during the closing they told us to use Molli Majors for closing documents. She provided a very unpleasant experience, first off right after sending an email asking us to fill out certain important and involved documents, then wasn't available at all. Apparently the next day she was on vacation for a bit more than a week, which during the home buying process was very stressful, since we called her a few times and received no response. It wasn't until we emailed her that we found out she was on vacation, there either should have been someone in her place while she was out, or they could have simply told us that. We brushed it off, but on THE DAY we we're going to the redfin office to sign closing documents and get keys to the house, she calls and says there are problems with home insurance or something like that, and says we might not be able to close. We provided her with documents weeks before, but she was obviously not prepared, and extremely unprofessional. We then called insurance and tried to figure things out, they said things were fine on their end. Molli then calls my husband back and says that he made it worse by calling them, and that she worked it out? We were freaking out the whole day over this, it was quite stressful to not know if we were closing the whole day, and we mentioned this to our realtor and she was completely flabbergasted by her lack of care. I would definitely use Mike again, as he was constantly available to us, and very helpful. Hopefully we never have to deal with someone like Molli again.