Paul is really helpful through out the entire process. He was recommended by our real estate agent. Paul started the process with me from just a simple phone call, with some questions. Eagle Bank hosts everything online, and they are easy to access. Paul is really good at following up, which is what we loved about working with him. He make sure that we gets the message and he follows up on time for our benefit. If he is out of office, he will always make sure that someone in his department is communicating with us. He offered us a reasonable rate and he took actions to help us to securer the rate (we still ended up paid a bit more but it was really reasonable and it was due to the market).