Sharon was AWESOME!! If I didn't talk to her on the phone, we talked via text and email; she even told me to call her on her cell, if needed. Quite frankly, I felt as if I was her only customer. That meant a lot and went a long way to making us feel good about choosing NBKC, since they were out of state. We initially wanted a 30 day close and our plans changed such that we needed to close sooner than that. Sharon shifted into another gear, and we ended up closing around 20 days if not less. I would HIGHLY recommend Sharon and NBKC