Gerry Santillan

Very thorough and explains everything.

Gerry is awesome! We've hired him twice and referred friends and co-workers to him. He's down-to-earth, friendly, gives you his honest opinion about repairs/upgrades/etc he's noted on his report. If he can't figure out how something works he doesn't hesitate to ask, and he's 1000% available for you he sends you the report if you have questions, concerns, or otherwise. I wouldn't hesitate for one second to recommend him.

Gerry was awesome! I would definitely recommend Gerry to a friend. He was thorough and let us walk the property with him while asking questions.

Was very hesitant to do a pre offer inspection after reading that there are no WA state requirements for the pre offer inspections and people can essentially do whatever they'd like. However, Gerry was wonderful. Incredibly thorough, answered all of my questions, and made sure that I was able to follow-up with him if necessary. I will definitely be using North by West again.

Gerry is very professional. He's done 2 pre inspections for me and explained everything he found, he's very thorough. I highly recommend his Inspection services.

Gerry is very professional, efficient, and friendly! He gave a very thorough pre-inspection for us. He paid attention to all the details and pointed out the problems of house. We highly recommend Gerry as an inspector for your house. You will have a wonderful experience working with him.

Can't say enough great things about Gerry. He was incredibly detailed and thorough. Gave great recommendations and answered every question we had. Will use him again!

We did a pre-inspection with him. Appears knowledgeable, answers all the questions you have. We didn't win the house, so we couldn't check if he missed anything or not.

Best experience with him

Very professional

This was my second preinspection with Gerry and he was great. He really knows his stuff and charges a reasonable rate. I hope I won't need his services too much, but I know I can count on him.

Gerry showed up for pre-inspection on a very short notice but he did thorough professional job, explained lot of details about structure as well as cosmetics. Although we didn't get the house, we highly recommend Gerry's inspection service.

Gerry was great! He was very friendly, personable, straightforward, reasonably priced and thorough. We were extremely pleased with his services.

Gerry was absolutely fantastic for our visual pre-inspection. Very easy to talk to and he went into extensive detail on all the items he inspected. Would highly recommend him to others.

Gerry was amazing! He was able to do a pre-inspection the day after we called him on a weekend afternoon. We must have called 30 inspectors and Gerry saved us in more ways than we can count. We were pretty sold on this adorable home in Lake Forest Park built in 1950. It had just been remodeled and looked spotless. Gerry uncovered "handyman special" wiring and other electrical horrors done by the previous owners in an effort to save money. The exhaust vent in the kitchen was vented into the home. There was rotting wood from moisture exposure. Gerry spent 2 and a half hours combing through the home and the garage looking for issues. $175 for a pre-inspection saved us from a house of horrors and unknown tens of thousands of dollars in repairs. I will be forever grateful to Gerry and North by West inspections for his candor and thoroughness. I plan to call on Gerry again when we need another pre-inspection or anything else inspection related.

He was so thorough and gave us a lot of advice and suggestions on what we should look for. He took the time to test out all appliances and was very patient and helpful throughout!

Excellent! Willing to walk through issues with you. Reached out to me after the survey, after hours, b/c I wasn't able to be at the survey itself. No written report but very reasonable price.

Prompt, friendly, knowledgeable. I have already recommended him to others.

Gerry recently performed a pre-inspection of an old craftsman bungalow for me. His pre-inspection was extremely thorough, spending over two hours making notes on every aspect of the house, inside and out. In addition, Gerry wrote several extremely detailed emails in response to specific questions I had about the house. I would highly recommend using Gerry for inspection services, and I look forward to working with him again.

Gerry - was very thorough,honest and helpful. After a few pre inspections, we originally we're going to do a full inspection but he recommended based on the newness of the house and that a inspection was provided that a pre inspection would be better and save us some monet.

Gerry provided great information and did a great inspection.

Gerry was very good at explaining technical house details to us.

Gerry is great and very honest.. Does a very thorough job and communicates his findings well. During one inspection he found an issue that 4 other inspectors missed.

great inspector - would use again

Gerry is patient and knowledgable. He answered all our questions and did a very thorough inspection.

He was great!

Explained everything really well and gave me some great tips for maintaining the property.

Gerry is available, friendly, and provides great inspection services. We used him three times and wouldn't hesitate to use him in the future.

Gary was thorough, easy to communicate with. His lists of things to watch out for, both now and in the future, are helpful.

Gerry was absolutely great. He reviewed EVERYTHING in the condo - every appliance, faucet, hose or vent. He took the time to point out concerns or anomalies, making sure I understood everything. He's friendly and efficient. Highly recommend!

great inspector - spent time with us, answered all questions. Fantastic!

I had to cancel my appt with Gerry, so I didn't get to use his services this time, but he was great in the past and I would definitely use him again in the future. Scheduling with him was very easy and he was very accommodating.

We had a really good experience with Gerry. He was thorough and professional, and let us follow him around and ask questions during the inspection (which is not always the case). He came up with all kinds of minor issues we never would have noticed. I'd recommend him without hesitation.

Gerry was able to take a last minute appointment for me. He was on time and very thorough and professional. I would definitely use him again

Gerry was awesome, he fit us in last minute for a pre-inspection, and spent extra time covering absolutely everything in the house and walking us through the process with him. Highly recommend him.