Randy was incredibly helpful and friendly. During the inspections (I utilized his services twice) he was thorough and receptive to me following him around everywhere while asking questions along the way. Not only did he point out the issues and fixes, but he also made suggestions for addressing issues or just for basic convenience that I wouldn't have had the knowledge of. As first-time homebuyers we came away at ease with the inspection process, and even learned a handful of useful tips and tricks.