Rusty was an absolute pleasure to work with. He was available each and every time we had a question and was very fast with our preapproval and any changes we needed to make to it in order to submit our strongest offer each and every time. His processing team was very organized and made the grueling paperwork seem effortless. They were also very personable and truly were happy to help us get the house we wanted. Janet was the point person on the office and kept us in constant communication with the processing team and Rusty himself. She even called to follow up after closing to congratulate us on the house. Working with this team was like working with a small neighborhood bank but having the backing of a huge mortgage broker. Couldn't ask for a better experience. Go call Rusty and his team!