Steve is very knowledgeable and has tons of experience in the industry. The whole process was so smooth and very prompt. His communication was outstanding and was always available for questions. We had tons of questions for him and he patiently explained everything so we could understand. Also, we loved the way he used different technology platforms to make things so efficient and safe during these trying times. The electronic underwriting approval process was such a great experience and the efficiency was impressive...even through the pandemic craziness. I highly recommend him and his team.