My rescheduled closing experience in the Midtown Office with Chris was a positive one. Getting to the closing was not so much. Not due to the firm but the lender. However, The Woman lawyer in the McDonough office was not very friendly or nice on my initial closing day, My relator used the term as "snippy". She complained about her firm operation practices and handling of my closing like it was our fault. These comments shouldn't be directed towards clients. Especially since I was a Buyer. Chris definitely restored the tone of the firm. Even though he was super busy. I knew he was the go to person of the office. Since he was handling multiple issues beside my closing. Although he was personable with me and my husband, it wasn't a true personal touch. However, their service was efficient. More importantly I closed with them as the chosen service provider.