She was extremely nice and professional and the staff very nice and accommodating. However, they do not offer a reissue policy for the title, so if you want a discount for bringing them the old policy, you're out of luck. I felt the fee at this office is a little pricey. At $785 just for the attorney's fee, not including any of the insurance products, it's more than I've ever spent on attorney's closing fees. I am not sure if the price is comparable in this area, as I have closed in other areas of Georgia.