Attentive to detail, however I was in the dark about all processes the entire time. I was treated as if I was an attorney and that I knew what was happening through out the whole process, my attorney did not explain any part of the process to me. I spoke to the attorney only 2-3 times and this only happened during the week of the closing because I called and asked to speak to them. I expected to get more regular (weekly or twice weekly) individualized updates on what was happening on my behalf or guidance on how to proceed with certain aspects of the negotiations but I received none. The staff was responsive to e-mail, however there was little to no guidance unless explicitly asked.