We had some issues with paperwork and they asked us to fill out more information, on our prior home and they were our closing attorney. They should check their systems before asking others to do it for them. Also no one was present when we signed our documents then we had a few issues. It wasn't a long process so not sure why no one could be present for 10 minutes. Receptionist didn't seem to know about our appointment even though we received multiple reminders. When we returned for check the same receptionist was still clueless on that. Even though I was just there 24 hours prior. Maybe they are super slammed which is probably a good thing for them. Overall, not horrible, just not very organized.