They were professional, but their customer service leaves much to be desired. They were quite inflexible in performing an out of state closing and would not find a mobile notary or arrange for shipping back of the closing documents. They put the burden all on the client. Which I in turn put on my agent. I also had to follow-up with them to get closing documentation after it was signed by both parties, and to get a draft of the HUD prior to closing. They literally wanted me to sign away my property without seeing the HUD statement. I would absolutely NOT recommend them unless you want to work for them.