There was little to no communication on their part. An hour before closing I was still wondering where I needed to show up and it was just really bad service. We are commercial real estate developers by profession and we have never dealt with such a negligent title company. We are used to walking out with the check/wire transfer on the day that we close. In this case it was held over the weekend and we did not receive it until Monday afternoon. There was poor communication and a lack of professional manner in a closing that we paid them handsomely for. I do not recommend this title company at ALL.
I had several communication issues with Texas National Title. I hadn't received wiring instructions the day before closing and when I called I was sent to voicemail. I called back and was routed to yet another voicemail. I called a third time and again I was routed to another voicemail. It took four calls before I was able to reach someone.
They've got it together. I was impressed by how on top of email they were, and how adept they were at making sure that the deal (which had its fair share of external hiccups) came together. I would definitely recommend them!