The closing agent was very nice and friendly. However, the paperwork sent to her did not have the correct wording for the signature line for someone signing as the power of attorney. So after signing the entire packet, we submit it and are told that we have to repeat the entire packet again because of the mistake. Also, keys were left at the closing building, but never found so after I had left I get a call saying Oh they are at the building and I need to come back to get them. Seemed like no one was properly prepared.