Aside from the very helpful S. Wollmuth , who provided drone footage from the property which helped us make our final decision ,Our encounters with Baird & Warner was extremely disconcerting. The co-agent Lisa Búcaro was verbally abusive, condescending and deceptive . Raising her voice and hanging up on our realtor and broker on multiple occasions. She was unprofessional and generally rude. Additionally the well and septic reports facilitated by her office were delivered after attorney review deliberately. We discovered after closing those reports were incomplete inaccurate and misleading, and has cost several thousand dollars in immediate repairs. For the closing we requested a convenient location and instead were directed to a location inconvenient for our realtor, attorney and ourselves. The closing took several hours as only our party was provided an entire documentation set for another transaction . This took an additional hour to resend the documents to all parties and then they documents still contained incorrect and easily verifiable information which took another hour. The closing process already stressful was made worse by the incompetence. Our realtor was summarily dismissed from the office without warning after driving an hour to be present. No apologies were made. To summarize we would not recommend their services and believe some of their practices require further action.