I had a very helpful representative in Debbie who worked well with my attorney. They saved me a ton of time and confusion in the process, despite my lender screwing things up very badly which was a big complication.
Super great experience, given we were only at their Skokie location for less than 2 hours. Super helpful, speedy, and knowledgable staff. Can't think of a better experience given we were very stressed out during the process.