Due to COVID-19, title company has changed its normal closing procedure. We had to complete the closing with our attorney on the phone without our realtor presented. North American Title closing agent Jim was very helpful and accommodating. He printed out documents in the same order that our attorney got them in email, we were able to go through all the documents and sign without any problems. Jim made sure to pick up signed documents on a timely manner and emailed them to our bank right away. Other staff there were very nice as well. Closing went very smoothly. Overall, it was a pleasant experience.