Title Forward (Colorado) 

“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.

Confusing, too many people sending multiple requests at a time, and we had to ask many times times for the third owner of the house to be added to our communication. It was overwhelming. When we needed to sign our closing documents, we had to reach out for information. This part of the process was stressful.

There was some trouble with the bank. Unknown if it was a bank thing or the title company thing but it could have been avoided. They could have recommended we close the HELOC before the sale.

The paperwork process was not the small dank room of dim bulbs and bad pens where trolls crank out stacks of papers. It was an online notary signing and no rush. The notary was good about not crossing any legal lines with descriptions and was on top of the software which made the electronic signatures zoom through.

Did a great job.

There was a major ($6300) error on our settlement sheet. They apologized profusely eventually, which is why I gave them a "5", but really, that's a big error, and I wonder how many folks wouldn't catch it.

I loved the online-first model that Title Forward uses, and the 100% transparency they offer. I always felt kept up to date, in control, and ahead of the steps required. Staff was absolutely courteous and proactive.

Very efficient and smooth transaction. Friendly and patient. Pleased with my closing.

A very organized team, always attentive to any concerns to resolve them immediately.

Just an outstanding service

It is a good thing we reviewed in detail the closing documents from Title Forward, which we received at 8:15p three days before closing. Wish we had started reviewing them earlier; though we started in the afternoon the day before closing, we didn't finish reviewing and compiling a list of needed corrections until after 2:00a on the day of closing. To Title Forward's credit, they made all 10 corrections by about noon on the day of closing, so the closing was not delayed. Of the 10 issues, some were not Title Forward's fault, but some were. During the closing with Proof notary, two documentation issues came up that required conference calling Title Forward. In my opinion both issues were avoidable and due to sloppiness on the part of Title Forward. Though they did get resolved, they caused unnecessary anxiety and delay. Overall, I think a title company, who after all specializes in this exact work, can and should do better than producing closing documents with a dozen problems buried within.

The team at Title Forward are great. I’ve never had a transaction go as smoothly as this one. Their online portal is great to upload/ sign documents. I was very happy with my experience.

Always timely communications

Very efficient and good customer service. They make the process very easy for the owner.

Title Forward kept everything on track and was very helpful.

Great people, great service. Too many emails though.

Title forward made the email and title process very easy. Everything was done through the comfort of my home. since we live in Iowa they were a blessing to work with.

There were a few obstacles on a moving closing date but they stayed on top of it.