“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
5.0
I will honestly and truly say that having Lidia as my Loan officer is 100% honer and a privilege to have her. She went above and beyond to make our financial decision truly match our needs. As a first time home owner, she did not hesitate to help us explain every detail of our journey and as well, guide us to the right path for me and my little family on finally opening this new chapter on owning a place we called home now. Thank you for everything she has done for us. ?
Lidia is amazing! Lidia helped me better understand the process as a new agent. Her communication levels are amazing and she made this whole process so smooth for myself as the agent and for the buyer aswell!
Show More
Closed Jun '24
5.0
Lidia was very friendly and helpful. She also answered and question or doubt I had an overall great experience and relationship can?t wait to hopefully work with her again in the future.
Show More
Closed Jun '24
5.0
Great People With Exceptional Service! The Entire Team was On Point! Thank you ALL!
Show More
Closed Mar '24
5.0
Lidia is AMAZING! Working with her is always a great experience! She goes above and beyond to service our mutual clients!
Show More
Closed Mar '24
5.0
Very professional and Excellent Service!
Show More
Closed Jan '24
5.0
Atenci�n al cliente
Servicio al cliente
Profesionalismo
Amabilidad
Buena actitud
Mejor disponibilidad para ayudar y apoyar
Show More
Closed Sep '23
5.0
I chose Lidia based on a recommendation and I?m glad I did! She made the whole process extremely easy and explained everything that was going on and was always available to answer any questions we had. She was wonderful to work with and I will not hesitate to recommend her.
Show More
Closed Sep '23
5.0
Lidia is very professional. She made this is experience very good. Thank you for all your hard work
Show More
Closed Jun '23
5.0
Lidia and Ale were so friendly and made our process so easy. Lidia was great at communicating with us. She made us feel comfortable and helped us to get our dream home! ???? Thank you Lidia and team!! We appreciate you all! God Bless????
Show More
Closed Apr '23
5.0
Bay Equity did their best to help us get funding for closing within 30days. We ended up closing after 30 days. Overall a decent (slightly stressful) experience as first time homeowners.
Lidia had the same flavor as my agent. She and the entire Bay staff made you feel like part of the Bay Equity family. My agent connected us to people he knew would treat us right, and Lidia took care of us. Beside being confused about the amount we had to put down that didn't match the amount the we were quoted in the beginning, everything was great Lidia explained it to me ad helped me get a free extension, which we needed because of delays on the sellers side.
Show More
Closed Aug '22
5.0
Lidia was great. She was very knowledgeable and patient with all the questions I had. She went through everything step by step with me. Lidia really looked out for me. I would definitely recommend her.
Show More
Closed Aug '22
4.0
Lidia was able to get me approved!
Show More
Closed Aug '22
5.0
She is a wonderful women and one the best in my opinion in fact I already started recommending her to all my family and friends so satisfied with her help and work thanks so much for everything
Show More
Closed Aug '22
5.0
Lidia went above & beyond to make sure the loan process was smooth & stress free. I promise you will not regret working with Lidia!
Show More
Closed Aug '22
5.0
From the first day I spoke with Lidia on the phone I received the most professional and direct communication. As a first time home buyer I wasn't sure what every step of the way were going to look like but Lidia made sure I understood the process. Sure I was nervous and anxious about getting every single one of my questions answered and Lidia made sure she answered all of them. Lidia made my dream come true and my family and I are sooo thankful and blessed she was there to make this possible.
Show More
Closed Aug '22
5.0
Going through the whole process was very stressful. But it was worth the wait. I like to thanks Bay Equity Loan for approving me. But I also think, when a bank is loaning you so many thousands of dollars, they will make you work for it. They will not just, give you the loan, like 1,2,3 . And you are done. Lol. Faxing so many papers, that was a headache. Like I said before, it was worth the wait! Thank You, Bay Equity Loan!
Show More
Closed Aug '22
5.0
The honest and direct communication made me feel comfortable with the entire process ,which made it a great experience
Show More
Closed Aug '22
5.0
Lidia had great communication through out this process and made it go as smoothly as possible. This was my second time going through the home buying process with her and I definitely will be using her a third time when I?m ready again.
Show More
Closed Aug '22
5.0
Lidia and her team were friendly, patient, and responded quickly to all of my questions and concerns. It was pleasant working with her and I am very happy with the outcome.
Show More
Closed Aug '22
5.0
lidia Felix was awesome to work with. She was friendly, patient, and responded to all me questions and concerns quickly. I was happy with the outcome.
Show More
Closed Aug '22
5.0
Es una persona muy profesional sinsera agradable muy umana y exelente en su trabajo la recomiendo muchisimo en todos los acpectos
Show More
Closed Aug '22
4.0
I enjoyed the timely responses and the priority placed on my case. I felt the importance of making it work for me.
Show More
Closed Aug '22
5.0
Great work thanks for all your help and great work with my home buying process
Show More
Closed Aug '22
5.0
As a disabled veteran, I had a lot of anxiety about buying a home but Lidia and her team worked tirelessly to collect all my necessary paperwork. She was alway available to answer questions or explain, even the smallest details, of anything I didn?t understand. Lidia always made me feel as if I was a priority, which made my whole loan process an enjoyable experience. It was like ?family? was taking care of my loan instead of a loan officer and I?m sooo appreciative to Lidia for that!!
Show More
Closed Aug '22
4.0
I felt that there could have been better communication- I had to reach out to find out the closing date had moved and it would have been really nice to have know that it was likely going to change earlier and without prompting.
Show More
Closed Aug '22
5.0
Lydia and her team were beyond awesome! Lidia made the whole loan process seamless. Worked diligently to get all my paperwork in on time. She was always available to answer all my questions, in detail. It was truly like trusted family was taking care of me. I?m soo grateful to have such an empathetic, hardworking, intelligent, caring loan officer like Lidia
Show More
Closed Aug '22
5.0
It was wonderful working with Lidia. She is professional and kind. She facilitated the entire loan process with care and devotion. One of her qualities that was truly evident, was her ability to follow up with me. This is especially important to me and my family, as we could not have achieved our condo purchase without her assistance throughout the entire process! She should be considered an integral part of her team at Bay Equity. I'm confident that she is admired and highly respected!
Show More
Closed Aug '22
5.0
you and all you team
Show More
Closed Aug '22
5.0
She was very helpful
Show More
Closed Aug '22
5.0
The paciencia and profesional advice given in the process!
Show More
Closed Aug '22
3.0
It felt like we were always reaching out to her for updates instead of the other way around. It was hard to get a hold of her and get our calls returned. We would've appreciated if our loan officer was more attentive.
Show More
Closed Aug '22
5.0
Great team
Show More
Closed Aug '22
5.0
Lidia Felix-Paz made it a great experience by keeping in contact with a good attitude through the whole
Process. Thank you.
Show More
Closed Aug '22
5.0
Lidia is amazing at what she does , made everything so simple and would definitely recommend her to family and friends.
Show More
Closed Aug '22
5.0
Honestly without her help and her knowledge and everything she does we would not be able to have our Dream Home she gave us all the tipsand advice. She gave us a list to do and that's exactly what we did we follow it. Things to that today work happy homeowners.
Show More
Closed Aug '22
5.0
My experience with Lidia was great I?m so happy for her professionalism & keeping in touch with me through all the process and doing everything she could to make sure I got the house I wanted. She made my dream of becoming a home owner come true thank you Lidia you are the best
Show More
Closed Aug '22
5.0
The entire process went smoothly.
Show More
Closed Aug '22
5.0
I'm old school and don't know much about internet. Lidia was very helpful and explained everything to me witch made my experience easier.
Show More
Closed Aug '22
5.0
Took care of the paperwork and Explained everything I needed to know, Helpful, Nice, Polite, kind and consistent. Got on the ball Right away.Very Friendly ?
Show More
Closed Aug '22
4.0
Lidia was so helpful throughout the whole refinance process helping me get a better rate ,thanks .
Show More
Closed Aug '22
5.0
Lidia answered every question I had, communication was impeccable. Her response time to emails was very fast.
Show More
Closed Aug '22
5.0
Lidia provided exceptional service that I would rate 20 out of 10. Her industry-knowledge and organization/management throughout the process proved highly valuable. What i appreciated most was her flexibility. She provided frequent status updates and was ALWAYS AVAILABLE which was very instrumental in providing a sense of trust and calmness throughout the home-purchasing process. I look very very forward to working with Lidia once again and already have referrals I will send her way.
Show More
Closed Aug '22
5.0
Lidia you are sweet , kind , caring and soooo helpful, since the moment I meet you at one of your seminars I knew I wanted you to help me on this journey . Thank you !! You made this process so smooth and understanding for a first time
Home Buyer .
Show More
Closed Aug '22
5.0
The help we got to make this purchased possible!
Show More
Closed Aug '22
5.0
Everything
Show More
Closed Aug '22
5.0
Nice and helpful advice
Show More
Closed Aug '22
5.0
Ive worked with Lidia before when i purchased my home. She did a great job explaining what i needed to do and she guided me through the lending process which resulted in me purchasing my first home. When i decided to refinance she came to mind so i reached out to her . Once again she guided me through the process and the results where successful.
Show More
Closed Aug '22
5.0
She's always been great on her job. Will help to make the process easier and will always reach out to make sure you are good with the process.
Show More
Closed Aug '22
5.0
Ms. Lidia Felix paid attention to the smallest of details throughout my whole loan process from start to finish. She answered all my questions in a timely manner. She was courteous and made the whole process look simple. Truly went above and beyond. I would recommend her to family and friends. Gracias Se�orita Lidia.
Show More
Closed Aug '22
5.0
She was so helpful and knowledgeable on my crazy journey!! So reliable, attentive and showed sympathy toward me when things didn't go as planned!! Really appreciate everything she did for me on my first time buy a house !!
Excellent human beings, we had an amazing experience, and everything was flowing fast and great!!! Super grateful with All the team!
Show More
Closed Aug '22
5.0
Lidia was so helpful! Received 5 star communication! She really made the approval process seamless. Would definitely recommend to others. Thanks again Lidia!
Silently introduced in a six thousand dollar (=200% increase) on origination costs surreptitiously in the documents, slipped that into the dozens of documents Ms. Felix told us to sign, and when later asked about it, refunded part of it, but a small part, and after a lot of work.
Simply can't trust Ms. Felix, or her parent Bay Equity (owned by Redfin), and they work apparently under the presumption of "We merely have to disclose (in voluminous paperwork), and if we surprise you unpleasantly, that's your problem).
We were first-time homebuyers and Lidia provided us with great information and advice. She walked us through each step of the process and let us know what to expect along the way. I would highly recommend anyone just starting the process to contact Lidia for advice!