“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
I am committed to giving our partners and clients the greatest possible home loan experience. Whether you are a real estate agent looking for a reliable partner, a first-time home buyer, or a client looking to save money, I can provide solutions and get you to close on time. Get the assurance that comes from dealing with a local expert, backed by Rocket Mortgage®.
We survey everyone who has submitted a loan application with this lender, whether the loan closed or not.
5.0
My closing was handled by Bay Equity, is my understanding that now Bay is Rocket. Bay Equity's team Amar, Tyler, Neil were professional, answered all my questions, provided realistic scenario of the process, they work really fast for the closing - even though the acquisition process created delays but Bay corrected the mishaps. Redfin and Bay partnership was positive, my agent and them communicated exceptionally well.
The team at Bay Equity communicated effectively, was very open and honest during the process, and it seemed like I could easily get in touch with somebody immediately if I had a question.
The whole process was extremely smooth and super fast. The team was ready to answer any questions that i had, and as a first time homebuyer, I felt very comfortable throughout.
Better communicate with your clients, explain the process, and be forward with rates and why you offer them. Be clear on required documents, and DON'T approve a loan if information is missing.
Amar and Tyler answered questions, ran the numbers for a few different loan options based on my questions, and were very responsive - even on weekends and evenings when I wasn't expecting them to respond to emails.
Only thing was that I didn't get any communication or information of interest rates and final mortgage payment during the underwriting process. I found all this out at closing. I already knew interest rates were high but would have like to received more communication.
I was previously working with Navy Federal which was a terrible experience. It would take days to get a response back for any questions. With Neil and his team, they were just a text/phone call away. The application their team uses for uploading documents also made the process seamless. Really good customer service. From application to close, the process was 2 weeks. Highly recommend.
Neil and the rest of the Bay Equity team were patient with us as first time homebuyers who were applying for a mortgage. They responded quickly to all of our calls and emails and helped us secure our loan and close in time.
I would have preferred to have one person assigned to us instead of several. It was time consuming and confusing going through all of the emails and the portal for uploading all the documents.
Neil Kantor's team is the best. They did what my first lender could not do. They saved the day by working so hard to ensure i close on my new home.
I definetly, recommend Bay Equity Home Loans to any home buyer who needs a professional team to work with. Thank you, Neil and team for the great work.
It was a steep learning curve as first-time homebuyers, but Neil and his team was amazing to work with from beginning to end. They are professional, attentive, and very knowledgeable in what they do. Highly recommend.
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Buyer Closed Oct '24 Ellicott City, MD
$575,000 • 1st Time Buyer
5.0
My experience was great because I was greatly supported throughout the process.
I am forever grateful and in debt to Neil and Tyler and his team. We had what we thought was a permanent roadblock in our way to being able to be approved for a home loan and Neil and his time just made that look like nothing issue at all. The communication, the quick attentiveness and just over work ethic of his team is amazing. We got approved literally 2 days after our first call and it was crazy to even think it was going to be that easy. And the way they broke down the process and made it so easy to understand was fantastic. They would answer my questions at any moment or time of day and that showed how much they cared and were involved with us regardless if they are a big firm. I will forever thank Neil and his team for making our dream house a reality.
Our experience with Bay Equity was great. The portal was easy to use and all of the representatives were very communicative and responsive to our many questions. We were grateful for the support and guidance in our expedited timeline of 15 days from offer to closing.
Amazing team! Were very knowledgeable and provided explanations for every step of the process. I had lots of questions as I am a first time homebuyer and I felt they were always available to talk, and were quick getting back to me via calls, emails, or texts. They were thorough in their due diligence process and I felt my loan application was in very good hands.
My situation was difficult. I am difficult. Neil and his team remained calm with me even though it was probably not easy. The bottom line is, however, that they were able to get the loan though in record time.
Thank you
From beginning to end, there was consistent and clear communication. Neil, Tom, and Kevin were responsive to emails and calls. I appreciate their efforts to complete my home purchase.
Neil, Tom, and Kevin were all great. I'm sure there were plenty of people behind the scenes that I didn't interact with that kept things moving.
I couldn't have asked for better. They were able walk me though the process at every step, explaining things at a level of detail that wasn't oversimplified or overly complex.
Everyone was responsive to my questions and to any changes and surprises along the way.
Working with Neil and his team was seamless. He was accessible and provided guidance and advice along the way that helped us during the exciting, but stressful, process of purchasing a new home. I would recommend Neil to anyone looking for competitive mortgage offerings.
Neil and his team are very knowledgeable, responsive, detailed and customer oriented. They will help walk you through all of your questions and in this particular market when multiple cost estimates are needed for making offers at all hours of the days on any day of the week they are willing to go the extra mile. I couldn't have bought my house without all of their great help provided on the financing side.