Paul Addison 

“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.

I went with Redfin, bay equity and Title Forward for a streamlined process. It would be better if there was a central platform to access information rather than keeping track of three or four different platforms.

Paul delivered on his promises, responded to questions and concerns, worked through complications to a successful conclusion. One of his team members Ralph Magerkurth was outstanding! Very proactive, knowledgable, responsive and kept everything moving forward on time with tight deadlines. Ralph is a star!

Made every step easy and understood

From start to finish, Paul, Jasmine, and Jessica made sure that we were able to secure financing for our home. The team made explained everything clearly and paid close attention to every detail. Thank you so much for your hard work.

When you are going through this process, it is great to have clear communication, quick responses, knowledgeable and friendly staff.

Your employees, all very patient, knowledgeable, available when I was having a problem, Jessica was fantastic, along with Jasmine, thank you for the experience

The process in general is stressful, nothing anyone did or didn't do that would have made it better.

Paul was great to work with. I will definitely use him again for my next mortgage !

The team at Bay Equity is both professional and genuinely kind. It has been a pleasure working with them.

There were too many points of contact - confusing. We were given the amount for closing in advance; however, less than 24 hours prior to closing we received an email with a new document stating the due amount was $10,712 more than we were given. We received the email at 6:38pm the evening prior (post business hours). Obviously, we were astonished by being blindsided by the new figure. We immediately contacted our realtor, only to find out the figure was right but the lender made a mistake. Paul called me/us on our closing day of 4/1 and explained the mistake and offered a solution that we (us, the realtor and Bay Equity) divide the $10,712 between the 3 of us. Paul seemed genuine and we appreciated the gesture; however, were still disappointed. The customer should never be responsible for the lender's mistake. Later the same day, we spoke to Paul, our realtor, and Reddfin over the phone. Paul came across disrespectful and dismissing. We had no choice but to pay the 1/3 difference for the mistake. We closed on the next day of 4/2. The whole experience left a bad feeling for us when it should have been a pleasant one.

The process was slow and incorrect information was communicated on multiple occasions. We were up against a wall awaiting final numbers to ensure we had the correct funds in the correct account and due to the delays in releasing information, we had to scramble at the last minute because the final numbers were not released until inside of the 24 hours before closing. This is something we have never experienced before when closing on a home. We were also told the wire must be comleted 24 hours before close, and there was physically no way for this to occur. Apparent automated emails cause confusion and set off alarms. The various reps that worked with us frequently had conflicting information and it seemed like they hadn't spoken with each other before reaching out to us. Home closings are always a bit chaotic and stressful, however, the experience with Bay Equity was unparalleled, and not in a good way. I will never recommend Bay Equity, in fact if asked I will tell people to avoid at all costs. Had I realized the nightmare we would go thru all the way to showing up for closing and not being told we would need to park in a parking garage that costs $15 per vehicle, I would have gone with Navy Fed. We will not make that same mistake again.

I had very little contact with Paul Addison, but his assistants were always available, answered all my questions with professionalism, expediant on any paper work needed, friendly, helpful with this technologically challenged customer, with a lot of patience! Both his assistants deserve raises, and kudos for their FANTASTIC work! I have never had such a fabulous work relationship with theses ladies!

I am incredibly satisfied with Team Addison's marvelous work throughout my home loan process. Their dedication and hard work made the entire experience smooth and stress-free. I recommend that anyone looking for a home loan contact Team Addison first. Team Addison's promptness, especially Jessica and Jasmine's responsiveness, is exceptional. Thank you, Team Addison, for your exceptional service!

Paul and his team are very knowledgeable and helpful throughout the process. Jasmine and Jessica were always there to help with any questions I had and were on top of everything. They were always available via email, text and call. They really simplified the process for me and I really appreciate all the help they provided.

The team at Bay equity were very attentive and professional. I was able to love into my dream home because of them.

The Addison Team was awesome! They were all very responsive to my questions and guided me through the process! Paul and team took the time to call me several times and walk me through any concerns I had as well as talking me through several options I had for my loan. Thank you all very much!

During a delay in mortgage process, I reached out several times to Paul and his team and received no contact or information for two days. I was sent to voicemail and emails were left unanswered. The next contact I received was Paul pocket dialing me one morning speaking unkindly about a client, which sounded like me. It was insulting and disrespectful. I am glad they were able to close my mortgage but I have a higher standard for being treated with respect.

Paul has a great team that really know what they are doing.

working with Paul was truly a great experience ! he was able to clarify all the doubts and answered every question very clearly and in detail. quick to repond to any queries !

The communication, fast responses and great customer service we received were amazing. Paul and Jessica was such a pleasure to work with!

Pauls team sent me my closing disclosure at 5 pm the night it was due with incorrect values and expected me to sign it. I spoke with multiple lenders and mortgage bankers who advised me to not sign documents that were incorrect. Paul was unavailable at this time and passed my loan to his assistant who was aware of the insurances I wanted to use but put the incorrect ones on my file. Then the team proceeded to bully me at 6-8pm because I wouldn?t sign the disclosure that was incorrect. As a first time home buyer I was not treated with respect and nothing was explained to me.

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Paul and his team took the worry out of a stressful process and they all very thorough and answered every question and were easy to communicate with at anytime. I really enjoyed working with Paul and his team.

Most things with my loan went as planned. In other words, nothing stood out as exceptional in the experience, although Paul was easy to talk to and readily available. The only negative I took away was when it came to locking in my rate. Paul's assistant, Jasmine, would send rates to me and then repeatedly ask "are you comfortable locking in?" I received no advice to actually make me "comfortable." This sticks with me because, before locking in, apparently the Fed was meeting and ended up raising interest rates. In the end, this cost me a few thousand dollars in points from one day to the next. Had I received actual advice such as, "the Fed is meeting this week and trends indicate they plan to raise rates, so you may want to consider locking in," would have been useful information that would have made me "comfortable" to lock in.

The service and guidance I was given from Paul and his team went above and beyond. I'm very grateful for the time and effort put into getting me into my first home. If I'm ever approached by anyone on where to go for a home loan, without a doubt it will be with Bay Equity. This team is awesome and I look forward to working with them again.

Paul and his team were great to work with. Would highly recommend him. Thank you Paul!

The team worked well together and communicated appropriately, very professional. The process was smooth and quick!

Overall , a great experience of working with Paul . I have been informed regularly on the progress and thats what i liked the most . This been very smooth for me and the deal process was completed in within a week.

Paul, Jasmine, Cassey and everyone involved on my loan are amazing, knowledgeable, professional, friendly. Thank you

Paul our loan agent was always accessible. He was helpful and very knowledgeable on all aspects of our loan.

Everyone was very effective and contact me by phone/text or email to keep me informed or ask if I have any questions. Highly recommend

Very professional Wonderful service Great Staff Efficient