“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
A producing Sr. Vice President with over 20 years’ experience in the lending industry and a reputation that focuses on integrity and a commitment to excellence in service. We offer our one and only House in Hand Pre-Approval Program and Quick Close Guarantee which offer clients the ability to compete in competitive markets against cash offers. We are a direct lender with conventional options as low as 3% down, Jumbo, FHA, VA and many out of the box programs with competitive rate and cost options. We listen to find you the perfect program.
We've used CrossCountry as our lender for 3 different home purchases. Each time, they are extremely responsive, efficient, and friendly. John, Jennifer, and the rest of the CrossCountry team were so helpful in answering all my questions and made the closing process a breeze.
CrossCounty Morgage was recommended by our real estate agent. John and Jennifer helped us purchase our dream house for the second time. Thank you!!!!! They responded to our emails with questions so quickly and worked on our documents blazing fast.
Zach and his team were wonderful. I was rate shopping and they not only met but beat every single rate I was offered. They made the process much easier than I had ever expected. Highly recommend this team.
I highly recommend CrossCountry Mortgage to anyone in need of mortgage services. Their dedication to providing top-notch customer service and their expertise in the mortgage industry truly set them apart. Thank you, CrossCountry Mortgage, for making my home buying journey such a positive experience!"
The CrossCountry Mortgage team, and Aaron, who helped us were amazing. Although the interest rates had gone really high, thanks to the team as well as my agent's communication with CrossCountry Mortgage, we were able to lock on a fairly good rate, which made our home purchase possible. I am very satisfied with the level of support from CrossCrountry Mortage. Always super professional and keeping great communication. Although crunching some of the final numbers took some negotiation a little bit of back and forth, as is expected for this type of transaction, CrossCountry Mortgage was able to deliver based on our expectations, and also did so by closing in just 18 days!
This was our third time using CrossCountry, as we've purchased twice and refinanced once with them. They are always extremely helpful and fast with their email responses and closing. Our most recent home was a 15 day close and CrossCountry met the deadline without any issue. We will continue to use their services in the future.
Two CrossCountry Mortgage employees insulted my husband in an email that--I assume--they thought he wouldn't see. Although one of the employees was immediately taken off of our case, the incident was never acknowledged by our agent or anyone at CrossCountry/Mazzo Group after they were copied on the email. Very disappointing!
We truly appreciated the opportunity to serve you, and we regret that you had this experience. However, we do take these concerns seriously and have taken steps internally to ensure that our clients have a best-in-class homebuying experience and that situations like this do not occur again. We regret that our attempts to reach you directly about this matter were unsuccessful. We would welcome the opportunity to speak to you.
The process was fast , easy and in a timely manner with all our questions and concerns get covered. They care about their customer and appreciate their work. Even after closing I got happy birthday e mail. Thanks team Thanks a lot team for your Amazing job and greet effort to close on time.
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Buyer Closed Aug '21 Garden Grove, CA
$700,000 • 1st Time Buyer
5.0
We loved working with Crosscountry mortgage! They were available to answer all of our questions and went above and beyond to help us make an appealing offer and close in 30 days.
Definitely on top of answering my calls at all frantic times and giving back much needed first time home buying explanations and instructions. The team at CrossCountry Mortgage made the lending process smooth and outlined what was going to happen (money wise) well ahead of all signatures. I definitely recommend their team!
JJ and the team at Cross Country Mortgage were exceptional. They made themselves available to talk me through the process and answer all of the questions that I had at all times. They were also very efficient with processing and ensured a rapid close. Thank you!
Everyone at Cross Country Mortgage has been professional, helpful, prompt and efficient. They were able to close escrow in 2 weeks! They are a well oiled machine and I’m thankful to all of them!
They closed in 15 days and worked with us on rates. They had great customer service. Their system kept auto-emailing us to resend documents, so that was a little annoying but once we figured out it was not updated with our file, we ignored it.