Save yourself the headache and under appreciation this company will give you. The owner, Betsy, has completely forgotten that the customer’s needs should be her priority. I got into two very unpleasant verbal phone calls with her during the sale of my home The first time we spoke she was very haughty with her comments. I called my agent immediately and spoke with him about her demeanor. She must have felt remorse of this particular call as the next day she called and offered a 10% discount on her fees and assured me that this was “not the way I run my company”. The second unpleasant phone call with Betsy, she got into a verbal argument with me over a providing me an updated estimated closing document after the buyers and I agreed to moving the closing date up a week. This adjustment made my closing date was very imminent. During this argument, she alleged that I was “berating” her! I felt like I was speaking to a 5 year old as she would continually talk over me when I tried to explain and get her to understand the need for such document. I never received my requested document prior to closing. In fact, my home closed, funds received and I had to ask my realtor, the following day at 4pm, to reach out to A-List to provide me with the Closing Escrow Document! The entire time, I had to just wonder how they came to the amount I was given for the sale of my house! I strongly believe, if not for asking my agent to call, I still would be waiting for this document. As a seller, you have the right to choose your Escrow Company. I was unaware of this and went with A-List Escrow upon my realtors input. He too had not used this company, but said he used them as another realtor referred them. He also was very confused by the way Betsy handled herself in our interactions and has also stated he will not being using them again. I researched other Escrow companies after the last unpleasant communication I had with Betsy and I found that A-List’s fees were also above average for the industry. If your realtor places you with A-List Escrow in Long Beach, do yourself a favor and immediately find a different escrow company!