On the whole Pinnacle Settlement was processional, timely in its communications, and had respectable pricing. They did make an administrative mistake that came to light during closing. They were highly apologetic about the mistake and were quick to fix it issues on the spot. While the issue did not affect our sale since we had a cash offer, I understand that it could have delayed our closing a day or two if the buyer had a mortage loan instead. The issue was not so severe that I would dissuade anyone from using the company, especially since the buyer & their agent did not identify the issue during final pre-closure document review, but it happened and if it had delayed my closing I would less forgiving in my review.