“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
John made the loan process seamless. He answered all my questions and was always available when I called. He walked me the the process step by step and anticipated my needs. He is trustworthy and able to deliver as promised. We closed in record time and even over the holidays! I would definitely use his services again and recommend him to others.
John is very conscientious and detail-oriented. Extremely knowledgeable and willing to spend whatever time is needed to explain the process or any questions that might come up. I really enjoyed working with John!
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Buyer Did Not Sell Jul '18 Huntington Beach, CA
$1,010,000
5.0
John Wheaton was an absolute pleasure to work with. He is available to talk anytime, any day and is very approachable. As first time home buyers he was able to answer all questions, doubts and concerns, and made the whole loan process easy step-by-step so that nothing was overwhelming. John is personable, and cares about his clients. He will go out of his way to pick up a document if you cannot email, scan or make it to his office. He's the guy you want to work with!
John was absolutely amazing. From the first time I called to inquire about a mortgage to the very last step he was always available and always offered any amount of time to answer my (many) questions. He provided very solid advice to a first time homebuyer and I would definitely recommend to others. Thank you John!
John is a very detail oriented, committed, and honest individual. He provided help with the pre-approval letter multiples time on as needed basis and completed our requests in a timely manner, regardless of the day and time (worked weekends and late weeknights to get things done). He definitely exceeded our expectations. He showed up to our final closing and signing appointment, which was extraordinary commitment on his part. He is thorough and ensured a smooth transaction from start to finish. We would highly recommend John's services to everyone.
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Buyer Closed May '17 Culver City, CA
$542,000 • 1st Time Buyer
5.0
We got his contact on the redfin recommendation list. He was GREAT to work with. Very responsive and gave great advices. We highly recommend him!
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Buyer Closed May '17 La Canada Flintridge, CA
$1,059,843
5.0
We chose John as our loan officer based on his reviews and he didn't disappoint. Even when everyone claimed closing a 30-day escrow with BofA was impossible, John made it happen without a glitch. He explained every step of the process and made himself always available to us, our Redfin agent and the escrow company.
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Buyer Closed May '17 Aliso Viejo, CA
$740,000
4.5
Thank you, John. I appreciate your experience and patience through this challenging process.
Very helpful, took the time to explain every step of the process. We closed on time thanks to his efficiency. Much appreciated for us as first-time home buyers. Thank you!
John has been excellent with his work and helped me close the deal within 30 days. He is patient, prompt in returning calls and has good team of people. I highly recommend him
John Wheaton helped us secure a loan with BofA. He was able to give us an exceptional rate and provide us with excellent customer service. He was an absolute pleasure to work with, and I appreciated his calm demeanor during the entire process. I give John Wheaton my highest recommendation.
Buyer Did Not Sell Aug '16 Rancho Santa Margarita, CA
5.0
John is the one of the most hardworking, patient and caring individuals that I have ever known. I've been working in the financial services industry for a relatively long time, so I admit that I was a bit more conscious than I need to be about my interest rate when I shop for loans. John provided me with the most competitive rate/terms that I could find on the market. In addition, John did a great job explaining all questions that I had throughout the entire process, and ran many extra miles to ensure that we could close on time. I can't think of anything more that I could ask of him. I will definitely recommend John to anyone who need financing for their homes.
John was terrible. He constantly told us only what we wanted to hear instead of the truth of the situation - the classic bait and switch at basically every turn of the process. He never gave me a straight answer on anything. The loan was late which put tremendous pressure on our closing. I had to deliver the same documents to him multiple times. Some documents I had given him never made it to the underwriter.
The only saving grace is that we did end up with a loan, at a good rate, and we did successfully close. But not without a huge amount of needless stress and drama.
Short escrows often magnify changes – good and bad - that occur during every purchase. The Redfin Property History shows a 30 day closing, but was really 22 business days, contract to recording. My disclosure team, processing staff, appraiser, underwriting management, policy exception executives, project approval department, quality control group, loan document production, and funder worked professionally to complete within a narrow timeline the loan at a good rate and with a successful closing. Our daily contact, both by e-mail and phone, regretfully did not meet the clear communication levels that were expected and my services did not adequately meet your needs. Thanks again you for your valued feedback.
I am so glad I picked John as my lender. Being first time home buyers my wife and I had tons of questions for John. He answered all of them with the extreme patience and eloquence of a true professional. He even called the selling agent to affirm that we were solid buyers. The interest rate he got me was the best among all the other calls I made. We had a 30 day escrow to which he gladly committed to and he made sure we closed on time.
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Buyer Closed Aug '15 Fullerton, CA
$515,000 • 1st Time Buyer
5.0
We were looking for a house for quite some time and during the lengthy process we used John Wheaton for all our lending needs. I found John through the Redfin forums where he offered sound and honest advice regarding mortgage and home loan issues. Anytime we needed a pre-approval letter he got it out to us within hours. If I had any questions he was quick to respond by email or phone.
During the home loan process on he kept us up to date on where the loan was in the application process. John even showed up at closing to answer any questions and explain each document as we signed all the paperwork.
I recommend him highly.
Very helpful and informative. Our first attempt at a purchase fell out of escrow. With both that one and with the purchase that finally went through, he was great with communication! We had a small hiccup in the last days of escrow and he kept us informed of the progress through that time, assuring us all was on track. He went the extra mile and came to our house to pick up paperwork at one point. He was on time, if not early, to all appointments and even showed up to our closing signing when he didn't have to, carrying a lovely gift basket. Truly a class act!
John was great to work with. He answered all of our questions and really got us the greatest deal on a home loan. I would definitely speak with John before you go searching all over for a loan.
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Buyer Closed Dec '14 Rancho Mission Viejo, CA
$716,197 • New Construction
5.0
I can't think of anybody matching John's commitment to his clients and making their closing experience a success. He was always very quick in following up and the loan approval was even completed a few days early. His quote was very competitive. A definite repeat.
John provided us the best service and also the best deal!!!
During our loan shopping, we contacted 5+ lenders. Among them, John gave us the warmest and most pertinent help. As a first-time buyer, we asked a lot of questions from the very beginning. John is always available to answer them into very details. Now, we can see some of these questions are so naïve. But at that time, John explained us very patiently and illustratively. And we also asked some theoretical questions about how the loan is constructed and how banks work. John spent quite a lot of time with us for such questions until we finally understood. He is online always. No matter when we sent in an email or message, he replied back in a few minutes. When making offer to the home which we bought, we picked two lenders as the final options, John and another lender. We totally inclined to John for his professionalism and warmness to us. Also, his experience and BOA’s scale add in much more credibility than most other lenders we contacted. Under the table, we already decided that we would work with him as long as his price is not $4k higher than the other one. Then finally, the price quote came out. John’s loan APR is even 0.125-0.25% lower than the other one!! It is the happiness moment during our home hunting, as we got the amazing deal on load and could keep working with our favorite lender.
In the Escrow, John made it really smooth for us to get approval. Tons of documents are drafted by him in the shortest time. There are a couple obstacles during our loan processing, but John helped us overcome them in no time. I think maybe our loan may not be approved or at least not in 30 days if we chose some other lenders. Also, the BOA loan team behind him is very efficient and friendly.
We extremely like John and recommend him. Nowadays, we still tell friends how much help we got from him and how low APR he provided us.
John is very professional, knowledgeable and responsive. He is a great communicator and very personable. This is our second time using his services and we would recommend him to others.
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Buyer Closed Mar '14 Yorba Linda, CA
$675,000
5.0
John was very professional and always available for questions. He had a very calming affect which is great when your going through a stressful situation like purchasing a home.
Though we didn't close on this transaction due to appraisal issue, John Wheaton was extremely helpful. He is someone you can trust. He's wealth of information about lending and he responds almost instantly. He has been providing us countless pre-approval letters, within minutes of request. We will definitely use his help for future transaction.
John is great. Probably the most thorough, detail oriented, and honest lender we've come across. He even attended our closing. The notary commented that in greater than 100 closings, she has seen the lender present on only three occasions.
The best Lender. He worked out with me on overcoming many obstacles until I got the loan that best fit my situation. He was great in follow up, prompt reply, and providing all the required details in timely manner. His team did great to facilitate the process until we got the final approval and closed out the Escrow. THANK YOU John
I couldn't have asked for a better experience with a lender - John Wheaton at Fremont Bank is phenomenal. I met him and our agent (Keith Thomas) at one of the Redfin presentations for homebuyers that they hosted. After hearing John speak (and monopolizing his time during the Q&A), I knew he was someone that would do everything in his power to make our transaction smooth and successful. He is the most patient person, and was always responsive to our many, many questions. By phone, email--I felt 100% confident and in control of our homebuying experience. There were a few small holdups (by no one's fault except the fourth of July holiday) near the end of our purchase process, but he (and our agent) did everything in their power to gets things done for us. Because of John's diligence, we were able to successfully close on time on our first home. We recommend John to anyone. His attention to detail and thorough explanations make us feel very much a part of the process, and are much more educated homeowners now!