Gaurav Mahajan

Good

Very prompt and to the point.

Was a great mortgage got really low interest rate was expecting even more less.

No...

It could be the agent I had but I was far from impressed with the service I received with this company. My timelines were not met ahead of time because of the lack of communication I expressed. Throughout my process I felt like my agent did not reach out to me unless I reached out to him. Deadlines were given to me within 3-4 days of communication as there was a miscommunication with the assistant sending me the documentation I needed MONTHS ahead! I felt rushed, unprepared, and my integrity challenged as it seemed like there was a " he said/ thought...she said/thought" dialogue going back and forth. I almost lost my home because the deadlines were not informed to me ahead of time but last minute. As a first time homeowner, I would not recommend this company. Get someone who communicates, follows up with their clientele, does not wait last minute to remind/ tell you of deadlines, and has time for you. This was not the expresses I imagines working for this company. If I wasn't so deep into my loan process, I would have picked George Mason. My sister purchased a new home around the same time I did and I couldn't help but envy the ease her agent made her home purchasing experience. He would update her weekly, have time to clarify any questions and was looking to make sure that my sister and her husband saved as much money as possible. My experience was the opposite but it defiantly was a learning experience.

They are okay , pretty easy to deal with. Process was on time and they did what they had to do and when things were about to go awry , they righted the ship. Kudos

Everything went smooth and easy.

I had a great experience with this Lender. They made life pretty easy for me during this process. Guarav Mahajan was super! Thanks

Very helpful