“Redfin Recommended” service providers are highlighted strictly as a resource, and are chosen based on their positive relationships with our agents, and/or consistently high customer reviews.
With over 165 years of history in the title industry, we at Chicago Title offer you the financial strength, experience and expertise needed to close your transaction with confidence and peace of mind. We are honored to be a part of your real estate experience and are here to assist you during the escrow closing process. We take great pride in providing excellent customer service and are here to guide the way through a smooth and successful transaction.
Very stressful experience with Chicago title, ideally would use another company next time. Their fees are also higher compared to some other ones in the area.
I really do not have an opinion as their service was to make sure that the documents were signed. The notary came to our location on time, we signed and closed on schedule.
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Buyer Closed Jul '20 Brentwood, CA
$655,431 • New Construction
4.5
Customer did not leave review comments.
Buyer Closed Jul '20 Castro Valley, CA
$824,320 • New Construction • 1st Time Buyer
5.0
Customer did not leave review comments.
Buyer Closed Jul '20 Castro Valley, CA
$844,731 • New Construction • 1st Time Buyer
5.0
Super friendly and worked hard to get things done quickly.
The staff at Chicago Title were always willing to answer our questions, which was important to us as first-time homebuyers. Great experience, would use again!
Overall -for what the company does, they did a really good job. I.e. Escrow and Title.
However, I felt Chicago title lacks in customer service. My first interaction with Chicago was when I got an email asking me whether I want to wire $ or provide a check. There was no estimate provided. Then when I asked for the estimate, the details were missing. The title company never interacted directly with me and instead chose to work with the bank and relator -which is fine -but when I asked them to call me-they never did. OVerall - I felt that the company never worked to earn my business and simply felt that they "had it".
Chicago Title company's whole staff is professional and makes the transaction go as smoothly as possible. Lara Wood and Gerri both were great to work with. Gerri went above and beyond answering any questions and provided us with the documentation once completed.
I was disappointed that everyone was paid at the close of escrow except me. It took an additional 8 days for me to receive funds during which time I was liable for the note without the collateral as the title had changed hands which seemed very inappropriate. They did provide some compensation in the end.