Fidelity National Title

Excellent. Personable and professional.

Excellent team work!

Very through and comprehensive, guiding us through a confusing and otherwise complicated process!

The wire transfer process was more complicated than it needed to be and their representative was slow to respond and not informed about basics I had to go figure out for myself. I asked for an email once the wire had been initiated and never received one. Luckily my bank was proactive and both texted and emailed me confirmation. No I would not recommend them based on my experience.

I was delighted to discover that my escrow officer, Donna DiBasilio, was the same one who handled the purchase of my home 23 years ago! As expected, everything went smoothly (in spite of the awkwardness COVID creates). I would highly recommend.

Great service!

Buying a home during the Covid pandemic was not easy, but Fidelity made the process smooth. All of our communications were timely and clear. Having a mobile notary come to our home was ideal and ensured an on-time close. Thank you!

Seamless process Always there for us and on top and ahead of the situation genearated by Chase We are very happy with Donna Di Basilio MG at Fidelity

As a buyer, Fidelity's work was not impressive. They were unresponsive to questions after we went under contract, and eventually admitted they reviewed all of our paperwork for the first time just two business days before closing. In order to close, we had to drive to another county to avoid them needing to FedEx documents 10 miles back and forth between their offices three times, which would have delayed closing by several days. We ultimately drove to their office, signed, then drove the paperwork directly to the contracting firm they use for recording ourselves in order to close on time. Getting questions answered was difficult, and our closing escrow agent admitted that they "hadn't read the documents in years and don't even remember what's in them," glossing over dozens of pages of contractual language they didn't understand. Once they reviewed our paperwork the escrow agent we spoke to was polite -- but we had to work hard to do their job for them and it was clear that they were both unprepared and did not understand critical aspects of the transaction. Fidelity's execution was the weakest point in an otherwise smooth purchase.

They are just the best!

Soko was amazing and thorough. She helped us to make sure that all the complex paperwork was completed correctly!

Soko was awesome and on top of the transaction. I really couldn't ask for more. Thanks

Seemless, personable, helpful.

We had a great, smooth experience purchasing our first home with Fidelity National Title.

The Fidelity escrow agent requested a cashier's check for their deposit. My bank only has "teller's checks," and Fidelity would not accept. The bank manager was angry, as he said every other title company accepts their checks. I had to drive back and forth between FNT and the bank, and both the escrow agent and bank manager were very unpleasant, and angry. There are better title companies to work with!

Excellent work and customer service! They had everything ready (including Settlement Statement) a week prior to closing date. I never saw this type of responsiveness and readiness from a Title Company before.