They SAT ON OUR MONEY overnight for no apparent reason.
"Malinda" was rude, unprofessional, and exceptionally condescending.
The buyer's loan funded at 3:45pm and rather than initiating the wire transfer to us then, they waiting until I called the next morning to do anything. She claimed the loan didn't fund in time to meet their 4pm deadline.
And for this escrow servicing, we paid them $450 (and so did the buyer)