There were two Chicago Title offices involved in our transaction, since we live in WA State and our purchase is in TX. The Vancouver office of Chicago was professional, experienced, and solid. I would give them a 10. The Woodlands, TX office, however, while they did what was asked of them, did not appear to have any follow-through when a couple of procedural hitches showed up. I had to prompt them myself when a couple of check boxes weren't filled in. When we stopped in at the office in person to collect the keys, they seemed to be more interested in their social activities than operating a professional office. There was also a procedural error that resulted in us receiving a refund check after the transaction. I expect the Title company to have the numbers nailed ... this is their only job, really. They got the job done, but I'm not sure I would recommend them.