Unfortunately, our experience with First American Title started off on a low note, as their office somehow misdirected a call from our bank when they tried to confirm our earnest money wire transfer. They told our bank that the branch they were trying to reach had been closed, when in fact it had not been; this inevitably lead to our bank refusing to do the transfer because of fraud concerns, and so we had to take the day off work to run around town collecting and delivering a cashier's check. After that point, everything was relatively uneventful, however communications from the First American Title team were generally a lower level of professionalism and friendliness compared to other vendors we've worked with, and we felt they were less concerned with our experience since we were the buyers in the transaction and therefore didn't have a choice in who we dealt with as a title company.