I didn't have as much contact with the title company but the escrow officer was very professional. She called me to come into her office the week before closing and went over all the documents with me. It was helpful, stress free and educational. Much better than the rushed experience I received when I bought my new home in another town.
I had to point out a error in the closing documents which should have never happened. I also felt rushed by First American Title to sign( it had to signed by 11 am on a certain day. The buyer then didn't sign until 6pm days later), only to have the closing drag on for an extra day or so. So it was not a smooth transaction for me.