My last 2 transactions with the First American office in Ashland has been less than stellar. It is most likely because these last 2 transactions were managed by a representative who (a) went on vacation during the middle of the transaction, and (b) retired during the course of the transaction, I would like to emphasis that the representative who picked up the second transaction mid-course did an excellent job of getting the closing completed. Furthermore, I have been a California real estate broker for 25 years and, in the past, have been very happy with the women of First American Title.