First, our experience with Cloud was wonderful. During our signing she was informative and fun to work with. During signing we mentioned to Cloud that we were providing a rent back to the seller's and that the first 30 days was free, the additional 29 days there would be a charge of $140 per day. Cloud mentioned she had not seen the addendum for the rent back "Agreement to Occupy" form, but indicated she would figure that out. On the day of closing, Cloud called my husband and explained that the seller's realtor called her to say that the seller would not be paying the rent back money for the additional 29 days and that she would be moving out at the end of the 30 free rent back. Based on that information WFG did not collect the rent back money and told us that there was not time to have the seller sign anything stating she would be out in 30 days. Well the day after closing, the seller's realtor and ours both told us not to count on the seller being out within the 30 day time frame. WFG should have collected the money no matter what because in the Agreement to occupy the box was checked that said the $4000 rent back amount was to be paid "In a lump sum to escrow and disbursed to Buyer at the time of Closing." We are now 11 days away from the 30 day mark and the seller's realtor let us know she will not be out by the 30 day mark. The money for the next 29 days was not collect by WFG tile and paid to escrow, and we now may be required to get an attorney to evict the seller and then take her to small claims court for the rent back fees if she does not move. This all could have been avoided if the contract had been read and the rent back fees collected at time of escrow instead of WFG taking someone's word that the seller would be out. This has been a stressful experience and we are disappointed that WFG did not follow the contract.