I feel indifferent with this escrow company. They were slow to process, it took my Realtor calling multiple times to push them to complete paperwork before my lock expired. I drove 2 1/2 hours to sign my loan documents, and when I arrived, they brought everything out to my car for me to sign, left while I did so, and came to pick them up when I was finished. I didn’t have anyone around to answer questions as I proceeded through the documents, so I had to try and remember what questions I had when they came to retrieve everything. It’s a big process, I wish it was more personal, I understand COVID has changed a few things, but if I can go into a store with a mask, I should be able to meet with someone to sign document when purchasing a home.